Conditions and FAQs

How Long will delivery Take ?

Normally we ship within 48 hours however for personalised email, astrological readings and signed copies of books please allow up to 28 days, Please note that you may receive more then one parcel.

How do do I give my birth details to you ?

When you book chart readings we will send you an email asking for your date, time and place of birth (or the details of a person that you have requested the chart for). Where the place is a small town or village please give us the nearest city. If your time is 12am or PM please sate midnight or noon

Can I have my Astrology reading sent by email ?

Yes you can have your chart sent by email as a pdf file, please request this when you send in your birth details I don't know my time of birth?

Even if you are not sure of your time of birth you can still have an astrological chart drawn up it just wont be as detailed but it will still be useful.

How do I ask my questions

If you have purchased a readingfrom the iste, you will get an email from us normally within 48 hours after you have placed the order asking you for your questions and these are then passed on to the psychic to answer.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal and Google Checkout for payments, both automatically encrypt your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How is information you collect used?

The information you provide on this site may be held and used by us for any of the following purposes: order processing, administration of customersÕ orders and/or accounts, dealing with enquiries or complaints, crime and fraud prevention, marketing our products and services generally or (subject to any objection or preference you may indicate when submitting your personal details to us via this Web site) for sending information to you about our products and services from time to time. In addition, we may use information about you provided by credit reference agencies to help us make credit decisions and to prevent fraud.

Disclosures of your information:

We will not disclose your information to any other companies other than those belonging to the same group of companies. We may disclose your information to credit agencies and to other people in relation to enquiries concerning the prevention and detection of fraud or crime or the apprehension or prosecution of offenders or as may be required by law or legal proceedings.

Data protection Act:

We may: • send information to you which we think may be of interest to you;
• request optional information such as your interests to provide more tailored products and services to you and so that we may understand your needs and/or requirements better (eg through internal research, data analysis, market research and product research). Please note however if we request this information we will identify it as optional;
• provide information relating to you or others if you indicate that you want to receive marketing material or similar communications; • provide other companies, such as advertisers, with statistical information about our clients, but we will not provide them with information which can be used to identify any individual client or contact;
• pass your details to accountants, consultants and other professionals and third parties, but only for the purpose of obtaining professional advice and complying with our contractual obligations to you;
• notify you of changes to our website
This Website may contain links that make it easy for users to visit other websites. If the user uses the links to leave the Website and visit a website operated by a third party, we do not have any control over that website. Accordingly, we cannot be responsible for the protection and privacy of any information which you may provide while visiting such websites. In every case you should exercise caution and look at the privacy statement applicable to the website in question.

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